Refund Policy
Last updated 14 October 2026
This policy explains when you can get a refund for a Peak Life Program. It forms part of our Terms & Conditions.
Refunds within 15 days
If you are not happy with a Program, you can ask for a refund within 15 days of the date you bought it. We will refund the amount you paid for that Program to your original payment method.
Cryptocurrency payments
Payments made in cryptocurrency are final. We do not refund them for a change of mind, including within the first 15 days. If you might want a refund, please pay by card.
How to ask
Email reply@peaklifeofficial.com from the email address on your account. Tell us which Program you bought and the date you bought it. We will confirm by email once the refund has been made.
What happens next
- Your access to the refunded Program, and to anything that came with it, ends when the refund is made.
- You agree to stop using any material from the refunded Program, including files you downloaded.
- Card refunds usually take 5 to 10 business days to reach your account, depending on your bank.
After 15 days
We do not offer refunds for a change of mind after 15 days. This does not affect your rights under consumer law, set out below.
Problems with access
If a technical problem stops you from using a Program and we cannot fix it, or if we end your access without cause, we will refund you (pro-rated where that is fair), whenever you bought it.
Please talk to us first
If something is wrong, email us before you contact your bank. We can usually fix the problem, or refund you, much faster than a card dispute can.
Your rights under consumer law
Depending on where you live, consumer law may give you rights that cannot be excluded, such as a remedy if a Program has a major fault. Nothing in this policy limits those rights.